SUPPORT & CONTACT

If you need assistance with orders, shipping, returns or product information, you’re in the right place.

You can browse the help sections below or send us a direct message using the contact form.
We usually reply within 24 hours on business days.

Need help? We're here.

If you have questions about your order, our products or sustainability details, you can reach us anytime through the form below.

We usually reply within 24 hours on business days.

How we can help you

  • Orders & Shipping

    • Order status and tracking
    • Delivery times
    • Shipping costs
    • Delivery / missing items

  • Returns & Exchanges

    • Return / exchange an item
    • Conditions for returns
    • Damaged products

  • Products & Sustainability

    • Material certifications 

    • Care instructions 

    • Partner brands

    • Production standards

Before sending your message

Please include your order number (if available) and as many details as possible.
This helps us solve your request faster and with fewer emails back and forth.